Coborn's, Inc.

  • Bakery Department Manager I

    Job Locations US-MN-Moorhead
    ID
    2018-23469
    # of Openings
    1
    Posted Date
    12/31/2018
    Work Schedule
    Variable Shifts, Including Weekends
    Category
    Hornbacher's
    Department
    Bakery
    Shift
    Afternoon, Evening, Morning, Overnight, Weekend
    Employee Status
    Full-Time
  • Qualifications

    Job Title: Bakery Manager

    Department: Bakery

    Reports To: Store Director, Assistant Store Director

    PURPOSE: The purpose of this position is to coordinate the Bakery Department plans and management responsibilities to promote sales and achieve profit margins, in addition to providing a positive environment for our customers and associates.

    JOB RESPONSIBILITIES AND ACCOUNTABILITIES:

    Assists customers during their shopping experience

    • Greet, Offer, & Thank all customers
    • Process customer orders properly (quantity, quality, and price)
    • Answer customer questions
    • Provide product sampling and suggestive selling
    • Ability to perform duties of bakery clerks, cake decorators, and bakers
    • Recording and reporting customer requests
    • Ability to show customers where products are located

    Functional Requirement:

    • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (intercom, telephone, scanner, register, scale)
    • Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

    Maintaining a neat and organized store appearance

    • Ensures floors are clear of debris at all times
    • Cleans all bakery utensils, equipment, merchandising tables, cases, food preparation services, floors, doors, walls, and storage areas according to cleaning schedule
    • Compacts cardboard, stacks pallets, stores and organizes overstock
    • Checks prices and verifies sign and product price
    • Maintains the eye-appeal of the department
    • Breaking down loads and dating product

    Functional Requirement:

    • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
    • May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
    • Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

    Maintaining proper inventory levels on the sales floor

    • Ensures correct placement of product
    • Rotates and discards product following Hornbacher’s policy
    • Handles product carefully to avoid damage
    • Follows safe food handling and preparation processes
    • Builds and maintains product displays
    • Maintains proper records as assigned by the Supervisor
    • Thaws, mixes, proofs, and bakes products such as: rolls, bread, cookies, and pastries
    • Properly prepares, trays, and wraps bakery product
    • Ensure proper application of icing, glazes, or drizzles
    • Preparation of cakes; applies decoration as requested
    • Accurately labels and prices all wrapped product

    Functional Requirement:

    • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
    • May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
    • Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

    Daily supervision of store policies and procedures

    • Develop effective daily/weekly work plans
    • Adherence to Hornbacher’s Food Safety Practices
    • Utilize sales projections, budgeted labor goals, & previous operating results to optimize store performance
    • Providing performance reviews to bakery department associates
    • Providing training and development opportunities for store associates
    • Calling in maintenance requests for bakery department issues
    • Manage the department receiving, invoices, pricing, and inventory to ensure proper product control and that gross profit goals are met
    • Supervising, ordering, scheduling, and being responsible for the overall condition of the department

    Functional Requirements:

    • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
    • May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
    • Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math, analyzing and planning, basic business acumen, and attention to detail

    JOB COMPETENCIES AND REQUIREMENTS:

    People management skills

    • Training and development of associates to ensure competence in assigned tasks and to develop for advancement
    • Managing performance of associates
    • Recognizing coaching opportunities and utilizing skills to encourage growth
    • Encouraging active participation and cooperation within the store
    • Encourage individual & group effort toward providing the best service possible

    Commitment to excellence

    • Actively seeking new ways of working to improve productivity
    • Developing existing competencies to a higher level
    • Seeking out learning opportunities to facilitate growth
    • Maintains cleanliness and eye-appeal of sales floor and back room
    • Inspecting department operations daily to ensure product availability, quality, pricing, proper merchandising, and service levels to maximize sales

    Communication skills

    • Ability to Greet, Offer, & Thank all customers
    • Building strong channels of communication throughout the store
    • Communicating with customers on ways to deliver outstanding service
    • Addressing customer concerns and presenting mutually beneficial outcomes
    • Excellent record keeping abilities

    Logical reasoning skills

    • Ability to multi task and prioritize business needs
    • Identifying patterns and trends of the business and utilizing that information to provide outstanding customer service
    • Recognizing problems and the ability to solve them creatively and independently
    • Analyzing profit and loss statements

    Experience

    • 3-5 years supervisory experience preferred
    • Bakery department experience preferred
    • Food Safety Certification

    *Must be able to work a variety of shifts; including nights, weekends, & holidays.

    Overview

    At Coborn’s, Inc. we go all out to “Be Remarkable.” Our culture celebrates employee ideas and encourages creative innovations. We’re growing, learning, and overflowing with energy. In a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. Join our teams and connect with guests in a fast-paced retail position with advancement opportunities where you are encouraged to shine as you use your guest service skills. If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team.


    Coborn's, Inc. is a fast-growing employee-owned grocery retailer located throughout the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher’s, and Save-A-Lot stores and we offer unique online grocery home delivery services through our CobornsDelivers and Cash Wise Delivers locations. Coborn's Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Payless Liquor, and Captain Jack's brands. Additionally, our fuel and convenience division, in-house grocery warehouse and distribution center, in-house Central Bakery, and Tops Cleaners are significant assets to our operations. We also have a handful of other retail entities in the markets where the fit is right: Little Dukes, Holiday Stationstores, Ace Hardware, Caribou Coffee, Dunn Bros Coffee, and Subway.

     

    Our remarkable employees strive to inspire happiness, healthy living and simplicity one guest at a time. With a vibrant and fun work environment, ongoing opportunities for career growth, and generous benefits packages, Coborn's offers a bright future for all employee owners.

     

    Here’s a list of some of the many benefits that we offer:

    • Vacation Pay
    • Holiday and Sunday Premium Pay
    • Employee Stock Ownership Plan (ESOP)
    • 401(k) plans
    • Voluntary Benefits
    • Additional benefits available to full time team members

    Because we value our people and know our employees enjoy shopping our stores, we offer an employee discount on a variety of private brand items when employees use their MORE Rewards account at the checkout of your local Coborn’s-owned grocery store.


    Because we know everyone needs a coffee break to recharge from time to time, employees who work in a store with a coffee shop receive adiscount on their purchase!


    In addition to this list, we also offer flexible scheduling. We understand that many of our employees are trying to juggle school, practice, family time, errands and personal hobbies, all with only about 16 hours of “awake time” in a day.

     

    We celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior. We even have an app for that!

     

    We’re always looking for motivated, high-potential employees who want to be part of our next generation of leaders! There are opportunities to grow within our company to positions you may not yet even know exist. Coborn’s, Inc. offers a variety of development programs for employees who want to grow their careers with us.

     

    Finally, we believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

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