Coborn's, Inc.

  • Customer Relations Representative

    Job Locations US-MN-New Hope
    ID
    2018-23157
    # of Openings
    0
    Posted Date
    1/6/2019
    Work Schedule
    Tuesday - Saturday 2 pm to 10 pm
    Category
    CobornsDelivers
    Department
    CobornsDelivers: Customer Service
    Shift
    Afternoon, Evening
    Employee Status
    Full-Time
  • Coborn's Wants YOU

    Can you imagine the joy in delivering smiles daily? When customers shop our e-commerce divisions, our CobornsDelivers and Cash Wise Delivers teams get to do their shopping and deliver the orders to customers who are delighted to receive this service. With plenty of opportunities for advancement, we operate in several markets, including the Minneapolis-St. Paul Twin Cities metro area. Join our service-focused team and see how rewarding it is to make life easier for our appreciative customers.

     

    Coborn's, Inc. is a fast-growing employee-owned grocery retailer located the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, and Save-A-Lot stores and we offer unique online grocery home delivery services through our CobornsDelivers and Cash Wise Delivers locations. Coborn's Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Payless Liquor, and Captain Jack's brands. Additionally, our fuel and convenience division, in-house grocery warehouse and distribution center, in-house Central Bakery, and Tops Cleaners are significant assets to our operations. We also have a handful of other retail entities in the markets where the fit is right: Little Dukes, Holiday Station stores, Ace Hardware, Caribou Coffee, Dunn Bros Coffee, and Subway. Our remarkable employees strive to inspire happiness, healthy living and simplicity for each guest at our stores. With a vibrant work environment, ongoing opportunities for career growth, and generous benefits packages for both full-time and part-time employees, Coborn's offers a bright future for all employee owners.

     

    EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

    Responsibilities

    As an employee of Coborn's, Inc., the Customer Relations Representative is responsible for receiving inbound customer service calls, resolving interactions from customers by explaining policies and procedures in a professional and enthusiastic manner. �The Customer Relations Representative will also document all interactions in the customer interaction system database and process administrative tasks as needed.

    Qualifications

    The Customer Relations Representative position requires a high school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. �Will need to have the ability to use all computer systems and processes necessary to perform duties accurately and maintain confidential customer information. Must provide excellent customer relationship skills including listening skills, problem solving, and proper phone etiquette. Must be flexibile in hours to ensure we are able to meet customer expectations. �

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